Existing reviews
Beware! The chickens they send to me are less than 3 lbs!
I felt so cheated on my last order! I ordered 4 whole large chickens9suppose to be 4lbs. or so), and I received 2 chickens that are only 2.54 lbs! I've been ordering from this company for awhile. I'm not happy with this kind of misleading service. Please, beware of the dishonesty!
*From USWM - Thank you for your valued feedback. Please know that each order is packed by hand here in our on-site warehouse. If you purchase Qty x4 Whole Chickens from us, and do not receive the Qty x4 Whole Chickens, please contact us promptly with the packing error. We would never deliberately leave an item out of your order. Kindly contact us at 877.383.0051 with your order number for a refund or prompt shipment of the missing chickens. We are all human, and not immune from human error. We stand strongly behind our customer satisfaction and look forward to hearing from you.
From:
emily
|
Date:
11/26/2021 6:26 PM
Was this review helpful?
Yes
No
(1/0)
Do not buy this chicken!!!
Because a turkey would have been too large for two people, this year we decided to have a chicken for Thanksgiving. As older people with our share of pre-existing conditions, we guard our all-organic diet carefully. For such a special occasion, we naturally turned to U.S. Wellness for our chicken to be assured of its quality. After all the side dishes were prepared—I even make our own cranberry sauce—I began to cut the wrap off our thawed-out chicken and I was appalled to see that both its legs and some of its interior were black. Not just slightly discolored, but black. (photos are available) We had to discard this chicken. Our Thanksgiving dinner consisted of side dishes. On researching this online, this appears to be caused by disinfecting the chicken with paracetic acid. According to the National Library of Medicine, National Institutes of Health, this can cause a number of serious conditions, particularly with vulnerable individuals like us. We would like an immediate refund for this chicken. We also would like you to advise us whether paracetic acid or a similar product is used on your beef, which you can see we have been ordering regularly.
FROM USWM: Dear, Virginia, We apologize for your dissatisfaction and are very happy to expand on our insights for your consideration! Both of our chicken suppliers use peracetic acid as a carcass treatment at harvest:
From Cody Hopkins, at Grass Roots- "We use PAA as an antimicrobial. PAA is peracetic acid, which is essentially vinegar and citric acid and is considered a more much more natural anti-microbial than bleach."
From David White, at Maypop Farms- "Our plant uses peracetic acid in the final rinse. USDA requires some sort of treatment in the water and the peracetic acid is the best they could find since they don't want to use Chlorine. After dipping in the final rinse, they are air chilled to minimize any extra water take-up."
Our Pork and Bison have nothing applied to the carcass prior to fabrication and packaging. Lamb carcasses are steamed with hot warm, but nothing else is applied. The US Beef carcass has Lactic Acid applied before fabrication, the Tasmanian Beef has nothing applied. I believe we've already either replaced or refunded your dark chicken, and again, apologize for this inconvenience. We hope you find this information helpful! If you have any additional questions please reach back out to us at 877.383.0051.
From:
Virginia
|
Date:
11/26/2020 4:37 PM
Was this review helpful?
Yes
No
(1/0)
My budget has always kept me from being able to buy chicken from USWM before (although I have purchased other items), but recently I decided I was going to bite the bullet and just do it. I'm so glad I did! It was probably the most amazing bird we've ever had! No more birds from Trader Joes; I will make concessions in my budget to get these yummy chickens from now on!
I cooked it low and slow (pastured meat needs to be cooked differently; if you are new to it, do some research online) for almost 3 hours (and then bumped up the heat towards the end to make the skin crispy) and it was juicy, flavorful, and delicious! The carcass made great broth, too!
From:
Susan D
|
Date:
1/29/2018 4:56 PM
Was this review helpful?
Yes
No
(0/0)
No missing parts or skin on my chicken, and it cooked up moist and delicious! The bones are in the crock pot right now with some chicken feet for broth...can't wait! I will definitely be ordering again.
From:
Mandy
|
Date:
11/19/2017 7:52 PM
Was this review helpful?
Yes
No
(1/0)
I have been ordering these chickens for the past year. Each one has been very tender and delicious without exception - whether I oven roast it whole, or split it down the back and grill it outside. An excellent buy!
From:
Laura
|
Date:
10/19/2016 1:34 PM
Was this review helpful?
Yes
No
(0/0)
I bought one of these whole chickens and found it to be the real deal. The chicken has a density to its texture that tells me the chicken ate a diet it was meant to eat. I used to eat Mary's chickens, and even though they are of good quality, I prefer a pastured chicken that eats bugs....much healthier.
From:
David
|
Date:
5/20/2016 6:27 PM
Was this review helpful?
Yes
No
(2/0)
I thought this chicken was significantly better than the store bought Organic, Free range chickens. Some other people commented that their chicken was missing skin or parts, mine was not, it was just fine. The meat was moister and a bit darker than store bought stuff, it tasted great and the bones made delicious broth :)
From:
Debrah
|
Date:
4/29/2016 11:58 AM
Was this review helpful?
Yes
No
(3/0)
I can't believe all the negative reviews of this incredible chicken!
Looking through them it appears there was a problem with their meat packers, but it must have been a fairly brief or intermittent one. I order these chickens fairly often and I've never gotten one that wasn't perfect in every way. I didn't order one this summer because it's too hot to roast a chicken and I don't have a barbeque, but I see that's when the complaints were. But honestly, if I received one of these missing a leg or a wing, or even a lot of the skin, I'd just pop it in the oven and roast it anyway. Probably bread crumbs to cover the bird and liberal basting with butter and broth from the pan would fix it right up, if it had no skin. Years ago a local farmer had chickens as healthy as these, but since he got out of the chicken business I couldn't find any with such wonderful bone structure and well developed meat anywhere around here or on the internet to save my soul! If you're worried about those low ratings, don't. These are wonderful chickens!
From:
Deborah
|
Date:
11/27/2015 9:17 PM
Was this review helpful?
Yes
No
(12/2)
Disappointed in the chicken, drumstick missing and made cooking on rotisserie lopsided. One of our favorite pieces on a chicken. With one of the previous reviews mentioning something similar I will not buy again. The ribs and wings were great and we like this company in general.
*From USWM-Ellen- Thank you for supporting us! We are very sorry for your disappointment with the Whole Chicken on this order. We have followed up with our processors and look forward to improvements and increased quality packaging. We have credited you for this chicken. Please feel free to reach out to us if there is ever an issue with the items, or if we may be of assistance in any way. We are happy to help! The US Wellness Meats Team
From:
Ellen
|
Date:
9/6/2015 4:51 PM
Was this review helpful?
Yes
No
(2/2)
I thought this was soy free, even if not corn free so I thought I would try it out since it was the first time I noticed being able to buy a single whole chicken. We just made it last night and were very happy with it. I would buy more chicken from US Wellness if they could be all soy and corn free, but I understand that is hard sometimes. The quality of this was good, and I'm looking forward to using the bones. Would recommend.
From:
Kimberly
|
Date:
7/14/2015 7:20 PM
Was this review helpful?
Yes
No
(8/0)
When I received this chicken most of the skin was missing over the beast and one wing. It was not a great flavor. I will not buy this again
I am sad as the beef that comes from this company is stellar. Chicken..nope..will not order again.
*From USW Meats- We are grateful for your support and are sorry for your disappointment with the Whole Chicken you ordered. This is a popular item and many customers save the bones to use in broths later. Again, we apologize for the disappointing experience. We have issued a refund for this product. Please do not hesitate to contact us if we may be of further assistance. Kindest regards, The US Wellness Meats Team
From:
Cindy
|
Date:
6/17/2015 7:29 PM
Was this review helpful?
Yes
No
(6/3)