I couldn't wait to order this steak after reading the favorable reviews. Unfortunately, I cannot give it any stars because the flavor was off despite adding one of your special sauces. I grilled it 3/4 of the way and then popped it into a low (heat) oven since dinner guests were running late. Although it cut tender, the meat was not- gristly and still had that 'off' taste.
*From USW Meats - We're very sorry for your disappointment and we thank you for your honest feedback. Our 16-20 oz. Beef French Ribeye are very popular and one of our best sellers. We're certainly at a loss to explain your experience and consider this an unusual occurrence. We encourage you to give the cut another opportunity in the future. A refund has been issued for the disappointing Ribeye and please contact us if we may be of further assistance. Again, were very sorry for your disappointment, our apologies.
From:
Adele
|
Date:
10/1/2018 12:02 PM
I couldn't wait to order this steak after reading the favorable reviews. Unfortunately, I cannot give it any stars because the flavor was off despite adding one of your special sauces. I grilled it 3/4 of the way and then popped it into a low (heat) oven since dinner guests were running late. Although it cut tender, the meat was not- gristly and still had that 'off' taste.
*From USW Meats - We're very sorry for your disappointment and we thank you for your honest feedback. Our 16-20 oz. Beef French Ribeye are very popular and one of our best sellers. We're certainly at a loss to explain your experience and consider this an unusual occurrence. We encourage you to give the cut another opportunity in the future. A refund has been issued for the disappointing Ribeye and please contact us if we may be of further assistance. Again, were very sorry for your disappointment, our apologies.
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